Processing Time:
Orders are processed within 1–3 business days after payment confirmation.
Custom or made-to-order pieces may require extra time; any delay will be mentioned on the product page.
Delivery Across Pakistan:
We ship to all major cities and towns in Pakistan through trusted courier PostEx.
Standard delivery time is 3–7 business days, depending on your location.
Shipping Charges:
Free shipping on orders over Rs. 2000.
For orders below this amount, a flat rate of Rs. 200 is applied at checkout.
Cash on Delivery (COD):
COD is available nationwide for all products.
Please ensure the recipient’s contact number and address are accurate to avoid delays.
Order Tracking:
Once your order ships, you will receive a tracking number so you can monitor its progress.
Delivery Attempts:
Couriers will make up to two delivery attempts. If the package is not received, it will be returned to us.
A re-delivery can be arranged; additional charges may apply.
Damages or Issues:
Inspect your order upon receipt. If an item is damaged or incorrect, contact us within 48 hours with photos so we can assist promptly.